Northcraft Analytics provides business intelligence applications for IT. ServiceNow, SolarWinds, BMC Remedy ITSM, IBM Netcool and more.

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Save your Rock Stars with DevOps Dashboards

27 Dec, 2022

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Managing User Licenses Post Pandemic

IT Analytics - Northcraft - Managing Users
12 Dec, 2022

The price of a rational ServiceNow renewal bill is eternal vigilance – Attribution Unknown Way back in the normal times, after lunching with colleagues indoors, we would return to...

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Overcoming CMDB Shame: Part Two

30 Nov, 2022

That for which we have no language, we must pass over in silence. – Ludwig Wittgenstein Creating the CMDB Language One of the greatest difficulties for IT executives is...

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Overcome CMDB Shame: Part One

15 Nov, 2022

For over a decade, I have yet to meet a client that does not experience some level of shame when discussing their CMDB. For the record, most of the...

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Establishing an Analytical Culture – Choose Your Future

27 Sep, 2022

It would be better if Augustus were never born or if he had lived forever. – Suetonius Pessimists are usually right, but optimists change the world. –Inspirational calendar (August) Visions of...

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Predictive Analytics for IT: Are you Getting Hustled?

IT Resources - NorthCraft Analytics - Pool Table
16 Sep, 2022

Watching a demo of predictive analytics can feel like winning that first game of pool of a newcomer. I just saw an easy way to make a little money...

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Predictive Analytics for IT Operations – The Prequel: Silencing Alert Noise

06 Jan, 2022

Artificial Intelligence (AI) and Machine Learning (ML) are the next hot things in analytics. In fact, they have been for the past 25 years. Since these techniques are not going anywhere...

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