Sr. Director, Production Operations
Sr. Director, Production Operations
With the previous solution, I could click the run report button, go down 10 floors, grab a cup of coffee, come back and the report that I needed most might have completed. With fewer virtual resources running Northcraft, I get nearly instantaneous reports.
Sr. Director, IT Service Analytics
Sr. Director, IT Service Analytics
When we're audited for compliance, we prefer to use the solution the auditors are using themselves.
Sr. Manager, IT Service Automation
Sr. Manager, IT Service Automation
When we switched from BMC Remedy to ServiceNow, it took several months. The reporting transition with Northcraft took a few weeks.