1        Overview

One of the most difficult things in Enterprise IT is translating the value created by process improvement and technical advance into the language that the business recognizes, namely economic profit.  The IT Value Index accomplishes that by breaking down IT processes into areas of value.

2        Annual Revenue

Move the slider to select the annual revenue for your organization.  The values increment in $ Billions for the Enterprise IT organization.

3        State of IT

Select the option that best represents your perception of the State of IT for your organization.  Only one selection will be registered, and that will determine the values for the subsequent inputs into the model.  Engaging with one of our consultants will allow you to further refine your inputs.  More detailed descriptions of these State of IT selections are denoted below:

3.1      Not Keeping Up

Organizations should select Not Keeping Up if they feel that there are very few formal processes or tools present within the IT function.   There may be a rudimentary help desk, but there are frequent outages of internal and customer facing services. 

3.2      Just Keeping Up

Organizations should select Just Keeping Up if they feel that formal processes such as Service Desk and Incident Management exist, and some software tooling is present within the IT function. Often, it seems like these processes need significant improvement and implementations of software packages seem to be not properly suited for the organization.  Changes in IT functionality and practice appear to be difficult to keep up with.

3.3      Comparable with Peers

Organizations should select Comparable with Peers if they feel the formal processes within IT are mature, that IT is an effective business partner.  Significant outages are rare, and functionality of customer facing interfaces and applications are competitive in the marketplace.  The organization effectively adapts to changes in technology and process.

3.4      Cutting Edge

Organizations should select Cutting Edge if they feel the IT function is a competitive advantage. Functionality of customer facing interfaces and applications are the envy of competitors.  The organization is usually the source of changes in technology withing the industry.