Northcraft Analytics provides business intelligence applications for IT. ServiceNow, SolarWinds, BMC Remedy ITSM, IBM Netcool and more.

E-Mail: info@northcraftanalytics.com Phone: 678 664 ITSM

IT Power
Score

In a bid to enable breakout business growth or simply to contain costs, this offering can be used to determine the current capabilities of your company’s IT engine.

Service Support Benchmark

In the Service Support Benchmark, we’ll spend several days with a process area (and team) analyzing your IT performance in detail.

Custom Metrics Engagement

Learn the metrics you need from our metrics catalog – Also, you may pick and choose which ones are most critical to you for US to implement.